Frequently Asked Questions
Q: Where do your vehicles come from?
A: We work with major leasing companies in both Canada and the USA. Most are company vehicles driven by management, sales associate etc.
Q: Do you inspect these vehicles?
A: Yes
(Abbotsford Facility - Canada) The Province of British Columbia approves our Abbotsford service department annually as a - "BC Approved Government" Designated Vehicle Inspection Facility #S4253. We have 2 licensed technicians specially trained to perform inspections on site. We replace brakes if worn low and service the vehicle including oil change and filter (Unless recently changed). We test drive our vehicles for at least two days.
(Sumas Facility - USA) Sumas Location does not have service facilities. All vehicles are inspected and sold from Abbotsford.
A: No. We will offer you the best price. We do not charge any hidden dealer, document processing, or buyer fees. Prices are subject to change without notice due to market conditions, currency fluctuations and other unforeseen costs.
Q: What form of payment do you accept?
A: Bank Draft(Canada) Cashiers Check(USA).
Q: Do you take trade ins?
A: No
Q: Do you offer financing?
A: We work with many financial institutions. No need to go to the bank! We are able to process these loans right from our office. Even if you have less than perfect credit!
Q: Do you sell insurance salvaged or rebuilt vehicles?
A: No, we do not sell these types of vehicles. We take pride in offering well cared for, accident free vehicles.
Q: Where are you located?
A: S&B Automaster is located at 31904 Mercantile Way in Abbotsford, BC Canada (see map below). Our United States warehouse is located in Sumas, WA.
Q: How long have you been in business?
A: We have been in business for over 30 years.
Q: Do you charge any hidden dealer, document processing, or buyer fees?
A: No, we do not charge fees. Make certain you know the extra fees a dealer intends to charge you, as this additional expense can raise the price of your vehicle dramatically.
Q: Do your vehicles include warranty?
A: Some still have the manufacturer's warranty in effect. If the manufacturer's warranty is no longer in effect, extended warranty packages from Global Warranty are available at an additional cost (See Below). Our dealership does not warranty vehicles otherwise.
Q: Do you sell extended warranty?
A: Yes, we sell extended warranty plans by Global Warranty. When inquiring on a vehicle - ask us for a quote. National coverage in both the USA and Canada. When the unexpected happens, you'll be glad Global's got you covered. Questions? Call them toll free 1-800-265-1519 8AM-8PM EST.
Q: I'm in Canada, can I buy from your warehouse in the USA?
A: You will find the process the same as purchasing any other vehicle in Canada (Simple & risk free). We handle the importation (all related fees are included in the price). The transaction is conducted at our Abbotsford location. All our vehicles are guaranteed not to have any major problems or we will refund your deposit (Let us absorb the risk). These vehicles are checked for liens, stolen, accidents before leaving the USA & meet all Canadian safety and emission standards. We supply BC registration and include federal and provincial inspections. We also replace the brakes if worn low and service the vehicle including oil change and filter (Unless recently changed). Many of these vehicles are from the warm climate areas of the western USA and have NO RUST and do not have the wear and tear associated with Canadian winters. Take advantage of the stronger Canadian Loonie. We are a member of the Motor Vehicle Sales Authority of British Columbia that protects the consumer with a $20000 CDN compensation fund
CLICK HERE for details.
Q: I'm in the USA, can I buy from your location in Canada?
A: Yes, with us it's easy to buy from our Canadian location if you’re in the USA. We have shipped hundreds! You are also welcome to pick your vehicle up (We provide the compliance letter needed to take it home). All our vehicles comply with US/Canadian safety and emission standards. We stock Canadian and US vehicles available for sale from our Abbotsford location.
Q: What are your hours of operation?
A: We operate by appointment. Our normal hours are 10:00–5:00 Monday to Friday (Closed Statutory Holidays). Please call before leaving as we are often “in & out” of the office.